Service &Support
Your Machine needs to be loved and who better to give your equipment the love and care that it deserves than Moovmor
Moovmor provide onsite engineers as well as highly trained and experienced online service technicians who are
available to answer your queries, no matter what your preferred method of communication is. Whether over the phone, e-mail, Skype or text, you are never far from being able to arrange a Moovmor service.
Our service is available 24/7,
365 days a year
Whether you are near or far, we have got your back.
Our
Warranty
Each of our products supplied new comes with a 12 month parts and labour warranty.
We offer this warranty to give you the extra assurances that with Moovmor, you have made the right choice.
Global
Support
We provide a worldwide support service through our own in-house service technicians, as well as our network of distributors.
Installation
Process
Each MOOVMOR compactor and baler is installed onsite by our professional & experienced installation teams.
We will work with you to install at a time that will cause the least amount of disruption to your business.
Training
Moovmor provide Comprehensive training on all compactors and balers supplied, and also on third party equipment.
Our goal is to ensure you are as comfortable operating your new machinery as we are.
Planned preventative maintenacePrevention is the key to ensuring
your balers and compactors longevity
Take advantage of one of our service packages to keep your Moovmor compactors and balers moving smoothly for decades. We recommend that all machines are serviced on an annual basis to prolong your equipment’s life and reduce breakdown time, which ultimately helps save money and avoids interrupting your productivity. Nobody likes nasty surprises and having a planned preventative maintenance plan in place helps to keep those type of surprises to a minimum.
Bronze Package
Our Bronze package allows for 1-2 preventative maintenance visits per year, but excludes emergency callouts and parts.
SilverPackage
Our Silver package allows for 2-4 preventative maintenance visits per year, including callouts but excludes parts
GoldPackage
Our Gold package allows for 2-4 preventative maintenance visits per year, including callouts and all parts.
Breakdown cover Moovmor are on hand to provide
support when you need it most
Be assured that we can provide support to you wherever you may be. Near or far, a Moovmor engineer will be with you. Our office based support can, in most circumstances, assist you over the phone saving you time and costs of both downtime and engineers fees. We understand that downtime can have a major impact and aim to get your equipment back up and running in the shortest time possible.
Spare parts
Moovmor have a comprehensive build record of each and every machine that has left the premises over the last 30 years.
Extras
Need baling wire or baling tape? Not a problem.
Moovmor stock an extensive range of both to complement semi auto balers, vertical balers and fully auto balers.
REFURBISH
Already got a baler or compactor that needs more than just a little love?
We can provide a complete refurbishment service on all compactors and balers. We will assess your baler or compactor on site and advise you of the works required to be completed.
