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Service &Support

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Your Machine needs to be loved and who better to give your equipment the love and care that it deserves than Moovmor

Moovmor provide onsite engineers as well as highly trained and experienced online service technicians who are available to answer your queries, no matter what your preferred method of communication is. Whether over the phone, e-mail, Skype or text, you are never far from been able to arrange a Moovmor service.

Our service is available 24/7,
365 days a year

Whether you are near or far, we have got your back.

Our
Warranty

Each of our products supplied new comes with a 12 month parts and labour warranty.

We offer this warranty to give you the extra assurances that with Moovmor, you have made the right choice.

Global
Support

We provide a worldwide support service through our own in-house service technicians, as well as our network of distributors.

Our database of each machine means we can quickly identify your product and provide support wherever you may be.
 

Installation
Process

Each MOOVMOR compactor and baler is installed onsite by our professional & experienced installation teams.

We will work with you to install at a time that will cause the least amount of disruption to your business.

Training

Moovmor provide Comprehensive training on all compactors and balers supplied, and also on third party equipment.

Our goal is to ensure you are as comfortable operating your new machinery as we are.

 

Planned preventative maintenacePrevention is the key to ensuring
your balers and compactors longevity

Take advantage of one of our service packages to keep your Moovmor compactors and balers moving smoothly for decades. We recommend that all machines are serviced on an annual basis to prolong your equipment’s life and reduce breakdown time, which ultimately helps save money and avoids interrupting your productivity. Nobody likes nasty surprises and having a planned preventative maintenance plan in place helps to keep those type of surprises to a minimum.

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Bronze Package

Our Bronze package allows for 1-2 preventative maintenance visits per year, but excludes emergency callouts and parts.

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SilverPackage

Our Silver package allows for 2-4 preventative maintenance visits per year, including callouts but excludes parts

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GoldPackage

Our Gold package allows for 2-4 preventative maintenance visits per year, including callouts and all parts.

Breakdown cover Moovmor are on hand to provide
support when you need it most

Be assured that we can provide support to you wherever you may be. Near or far, a Moovmor engineer will be with you. Our office based support can, in most circumstances, assist you over the phone saving you time and costs of both downtime and engineers fees. We understand that downtime can have a major impact and aim to get your equipment back up and running in the shortest time possible.

Spare parts

Moovmor have a comprehensive build record of each and every machine that has left the premises over the last 30 years.

Need a spare part? No problem. We can quickly identify your machine and the part required which can be shipped worldwide at a moment’s notice.
 

Extras

Need baling wire or baling tape? Not a problem.

Moovmor stock an extensive range of both to complement semi auto balers, vertical balers and fully auto balers.

REFURBISH

Already got a baler or compactor that needs more than just a little love?

We can provide a complete  refurbishment service on all compactors and balers. We will assess your baler or compactor on site and advise you of the works required to be completed.

providing global equipment support for 30 years

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